We hope you are really pleased with your new mattress which has been lovingly made in Wiltshire by one of the UK’s most well-known and respected bed makers.
All mattresses need just a little TLC to make sure you always get the very best sleep possible – but also to preserve its longevity.
Do not cover your mattress straight away, give it a chance to air thoroughly for a few hours. Airing the mattress on a regular basis will help keep the comfort fillings and fabric fresh – and ultimately keep you feeling great.
Treat it kindly and it’ll look after you. PLEASE DO NOT ATTEMPT TO BEND OR FOLD YOUR MATTRESS (EVEN IF ORIGINALLY ROLLED) as it’ll likely cause it permanent damage. Also if it has a zipped cover, it’s only to aid manufacture and is not removable for washing. Any loose threads should be cut away with a pair of scissors. Never pull the thread as this could cause stitching to come undone and cause damage to the mattress.
The comfort fillings in your mattress are designed to flex to your body contours. To avoid premature wear on the fillings we recommend that every 3 months you either rotate the mattress from head to foot for Non Turn mattresses, or flip the mattress for Turnable mattresses.
Should the surface need cleaning, it may be lightly sponged with a weak solution of soap and water. Detergents or chemical cleaners can damage the covering material and that could be an absolute disaster.
